Privacy Policy
Who we are
Our website address is: https://shearlingcaravansites.co.uk
What personal data we collect and why we collect it
Contact forms
When you fill out our contact form, we collect:
- Your name
- Email address
- Phone number (optional)
- CAMC number (if provided)
- Outfit type and length
- Preferences (e.g. toilet/shower, electric hook-up)
- Arrival and departure dates
- Your message
We collect this information to respond to your enquiry and manage availability or bookings. We do not use this data for marketing or share it with third parties unless legally required.
Comments
If you leave a comment on the site, we collect the data shown in the comments form, along with your IP address and browser user agent string to help detect spam.
An anonymised string (a “hash”) from your email may be sent to the Gravatar service to check if you use it. Gravatar’s privacy policy is available at: https://automattic.com/privacy. After comment approval, your profile picture is visible alongside your comment.
Cookies
– If you leave a comment, you may opt in to saving your name, email and website in cookies. These last for one year.
– A temporary cookie is set on the login page to check if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
– When you log in, cookies save your login info (for 2 days or 2 weeks if “Remember Me” is checked) and your screen preferences (for 1 year).
– Editing or publishing an article sets a cookie with the post ID. This expires after 1 day.
Media
If you upload images to the website, avoid including embedded location data (EXIF GPS), as visitors can download and extract this information.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, maps, or social media feeds). Embedded content from other websites behaves in the same way as if you visited the other website directly. These websites may collect data about you, use cookies, and track your interaction with their content.
Analytics
We use anonymous traffic tracking tools (e.g. Google Analytics) to help us improve the performance and experience of our website. No personal data is directly linked to this tracking.
Who we share your data with
We do not share your personal data with third parties except where required for spam detection or legal compliance.
How long we retain your data
– Comments and their metadata are kept indefinitely to recognise and approve follow-ups automatically.
– Contact form submissions may be stored for up to 12 months for booking and customer service purposes.
– If user accounts are introduced in future, registered users will be able to view, edit or delete their personal data (except usernames).
What rights you have over your data
You can request a copy of any personal data we hold about you, or ask us to delete it. This does not include data we are required to keep for legal or security purposes.
To request this, please contact: [email protected]
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
We use secure servers, limited access controls, and appropriate encryption methods to protect your information.
Data breach procedures
In the event of a data breach, we will notify affected users as soon as possible and report the issue to the relevant authorities, where required.
Third-party data
We do not knowingly receive personal data from third parties, apart from spam filters and embedded content providers.
Automated decision-making and profiling
We do not use your data for automated decision-making or profiling.